The HUBB Organisation is committed to protecting the privacy of our customers. We have adopted the following Customer Privacy Statement to make all of our customers aware of how we use the personal information you provide to us at the time of registering software products or subscribing to data services.

Your obligations:
HUBB provides customers with login and passwords to be able to access our services. You are responsible for maintaining the secrecy of your login and password.

Why we request personal information:
HUBB requests personal information so that we can:

• Set up your data account
• Provide you with data services
• Identify you when you request service or change your details
• Answer your inquiries
• Keep you informed of any changes to our services
• Advise you of new products

When you register your software or subscribe for a data account, you consent to us using your personal details to establish your account.

How do we store personal information:
When you register your software or subscribe for a data account, we record the details you give us in our database. This is a secure system of electronic storage and we ensure that this information is only made available to authorised users. 

Use and disclosure of your personal information
HUBB needs to use your personal information for the purpose of supplying services to you. This means that HUBB staff may see your details as part of their job. However, only authorised staff members are given access to this information.

HUBB has a strong commitment to providing our customers with a high standard of service and this includes regularly contacting our customers with information, updates and special offers that we believe will be of benefit and interest to a high percentage of our customers. We may use your details to market our products and services or those of our business partners to you. HUBB will not use your details to contact you if you ask us not to. Nor will we provide your details to any third party who may wish to provide you with information or services which they offer. Rather, we will receive the information from a third party and forward it to our customers.

The only other time HUBB will disclose your information is:

• To you or your agent, when you request it
• Where we are required by law
• If we believe it is necessary to protect HUBB’s property or rights, another HUBB customer or a member of the public
• To another party if we sell our company or part of its business to that other party.